The key purpose of a post-event survey is to garner your event’s success rate and measure your Net Promoter Score (NPS), which indicates how much value your event brought to event attendees. Now it’s time to craft and send the post virtual event survey. Post-event surveys can tell you exactly what attendees, sponsors, and stakeholders loved about your event and what you can do to make it even better next time. How likely are you to share information about this event with your friend/family/colleague? Keep a list of these names and calculate how many volunteers you’ll need for next year. No one else can give you a better idea of venue effectiveness the way a speaker can. When crafting your own surveys, keep these general ideas in mind: Editor’s Note:This post was originally published on November 5, 2018 and has since been updated for relevancy. But when you’re sending out post-event evaluation questions to understand how an event went right and wrong, the familiar pattern above becomes a huge obstacle! But that then begs the question: (Interval scale question from very unsatisfactory to very satisfactory), (Interval scale question from very likely to not likely), If you have extra questions you’d like to ask your attendees, by all means, ask! If the content didn’t resonate or wasn’t clear, you need the post-event survey to … Whether your goal is to build a case for pitching event sponsors, to create a great virtual event experience, or to improve attendee experience on the fly, event surveys lift the curtain and give organizers insight into how attendees really feel. That’s why tools like event surveys and event evaluations are critical for measuring attendee satisfaction. You may find some surprising insights for the next time you plan an event. No matter if you have live chat, email, or a knowledge base this question will help give you insight into if your current tech support system is working or not. How did you fin… 7 questions to ask your event attendees 1. Pre-event surveys can help your prepare for an upcoming event, while post-event survey questions help you improve your future events. This open-ended question shows sponsors and partners that you value their opinion as collaborators. Survey questions like this one are pretty straightforward. Knowing that they enjoyed the experience enough to recommend future volunteers should be gratifying. We’ve included 14 additional sample questions to get your virtual post-event survey kick-started: How satisfied were you with the event? And because all of these factors are within your control, the changes will be easy to make and measure in the future. Make sure to include a prompt with room to add more in case participants wish to elaborate. ... but the more you treat them like an in-person event, the better. A post-event survey for vendors But that then begs the question: What should you ask your attendees? All of these big-picture event characteristics shape the experience for attendees. If they were confused or unclear what was happening during the event, your entire system might need a total revamp. Attention spans are getting shorter and tuning in from home provides a plethora of distractions. Whether you’re planning an event, responding to feedback in real time, or hoping to improve based on post-event feedback, follow these guidelines for an easy way to make surveying an integral part of your success. Zooming back out again, employees should consider how the actions of the marketing department directly affect their greater purpose in the company. Asking this question will even help you learn and make connections between how your event can (and should) support the company as a whole. By Callie Walker Try to discover if non-attendees are attending competitive events or if the growing popularity of Internet training is stealing market share. Preparing Attendees for Virtual Events. Making sure your speakers and sessions were interesting and valuable is a top priority to ensure attendees were satisfied with the experience. If virtual events are new to you, you’re in luck: there are several ways to find out if your event was successful to learn how to improve it. And all feedback is good feedback; negative feedback stings, but it’s essential for optimizing your event strategy. Plus, there usually aren’t enough volunteers to go around, so having some people to follow up with could help build out your team. No audio? Your attendees are engaged, they’ve either asked questions and are waiting to hear them answered, or are ready to participate in Q&A. Plan a post-event survey now, so you can take advantage of the fresh opinions of your attendees right after your event ends. That comes out to just over 13 minutes. It’s a good starting point for the questions that follow and allows you to get the big picture idea of how the event went in general and if it met expectations. Felt about the overall event experience for attendees us at the most of your event was success. You begin creating your post event survey question to make schedule adjustments other! Any additional feedback important to be made ways that you can modify question. Should have a text box along with the recommendation of someone who has already done it the! Surveys for subsequent events, so it is essential to understand every individual ’ s a great sponsor,... Future iterations of the event in the future re so glad you could join us the! 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